SuperBaji Privacy Policy – Your Data, Your Rights

01 Introduction

This Privacy Policy explains how superbaji ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players and visitors ("you") who use the superbaji website, mobile application, or any related services. superbaji is committed to handling your personal data responsibly and transparently.

By registering an account on superbaji or using the platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not use the superbaji platform.

This policy applies to all personal data collected through the superbaji website, mobile app, customer support channels, and any other touchpoint where you interact with superbaji. It should be read alongside the Terms and Conditions, which govern your use of the platform more broadly.

02 Data We Collect

superbaji collects personal data that is necessary to provide you with a safe, functional, and compliant gaming experience. The categories of data we collect include:

03 How We Collect Your Data

superbaji collects your personal data through the following channels:

• Direct submission: When you register an account, complete your profile, make a deposit, contact support, or submit verification documents, you provide data directly to superbaji.
• Automated collection: When you use the superbaji platform, we automatically collect technical and usage data through cookies, log files, and similar technologies.
• Third-party sources: superbaji may receive data from payment processors, identity verification providers, and fraud prevention services to supplement the information you provide directly.

04 How We Use Your Data

superbaji uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main ways we use your data include:

• Account management: Creating and maintaining your superbaji account, verifying your identity, and keeping your account secure.
• Payment processing: Handling deposits, withdrawals, and refunds in connection with your superbaji activity.
• Legal compliance: Meeting our obligations under applicable laws, including anti-money laundering (AML) regulations and age verification requirements.
• Fraud prevention: Detecting and preventing fraudulent activity, cheating, and other prohibited conduct on the superbaji platform.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
• Platform improvement: Analysing usage patterns to improve the superbaji platform, fix bugs, and develop new features.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and intervene where appropriate.
• Marketing communications: Sending you promotional offers and updates about superbaji, where you have consented to receive such communications. You can opt out at any time.

05 Sharing Your Data

superbaji does not sell your personal data to third parties. We may share your data with trusted third parties only where necessary and only for the purposes described in this policy. The categories of third parties we may share data with include:

• Payment processors: To facilitate deposits and withdrawals on your superbaji account.
• Identity verification providers: To verify your identity and age as required by our compliance obligations.
• Fraud prevention services: To detect and prevent fraudulent activity across the superbaji platform.
• IT and hosting providers: Who provide the infrastructure that powers the superbaji platform, under strict data processing agreements.
• Regulatory and legal authorities: Where we are required by law to disclose information, for example in response to a court order or regulatory investigation.

All third parties who process data on behalf of superbaji are required to handle that data securely and in accordance with applicable data protection laws. They are not permitted to use your data for their own purposes beyond the specific service they provide to superbaji.

06 Cookies & Tracking Technologies

superbaji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the superbaji website or use the app.

The types of cookies superbaji uses include:

• Essential cookies: Required for the superbaji platform to function. These cannot be disabled without affecting core functionality such as login sessions and account security.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your superbaji experience.
• Analytics cookies: Help superbaji understand how players use the platform so we can improve performance and user experience. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of the superbaji platform.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the superbaji platform. Essential cookies cannot be disabled as they are required for the platform to operate.

07 Data Retention

superbaji retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The specific retention periods that apply to different categories of data are as follows:

• Account data: Retained for the duration of your account and for a minimum of five years after account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically five years after the end of the business relationship.
• Support communications: Retained for up to three years to support dispute resolution and quality assurance.
• Technical and usage data: Typically retained for up to 24 months, after which it is anonymised or deleted.

When your data is no longer required, superbaji will securely delete or anonymise it so that it can no longer be associated with you as an individual.

08 Data Security

superbaji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the superbaji platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Strict access controls ensuring that only authorised superbaji personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the superbaji platform and infrastructure.
• Secure data centres with physical access controls and environmental protections.
• Staff training on data protection and information security best practices.

While superbaji takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, superbaji will notify you without undue delay and take immediate steps to contain and remediate the breach.

09 Your Data Rights

As a superbaji player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the superbaji support team using the details provided at the end of this policy.

• Right of access: You have the right to request a copy of the personal data superbaji holds about you.
• Right to rectification: If any of the personal data superbaji holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you have the right to request that superbaji delete your personal data. Note that this right may be limited where we are required to retain data for legal or regulatory reasons.
• Right to restrict processing: You have the right to request that superbaji restricts the processing of your personal data in certain circumstances.
• Right to data portability: Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where superbaji processes your data based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time.
• Right to object: You have the right to object to superbaji processing your personal data for direct marketing purposes at any time.

10 Minors

The superbaji platform is strictly for adults aged 18 and over. superbaji does not knowingly collect personal data from anyone under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe that a minor has registered an account on superbaji or provided personal data to us, please contact our support team immediately at [email protected] so that we can take appropriate action.

11 Changes to This Privacy Policy

superbaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify you by email or through an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how superbaji protects your personal data. Continued use of the superbaji platform after an updated policy has been published constitutes your acceptance of the revised terms.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way superbaji handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

You can also visit our FAQ page for answers to common questions about your account and data, or use the live chat feature available within the superbaji platform for immediate assistance.